Frequently Asked Question:
My consignors are getting e-mails from me when their items post. What is this?
As a courtesy, we automatically send an e-mail to your consignors, if you have provided an e-mail address for them, to let them know when a consigned item posts to eBay. You
can customize the look of this e-mail by following the steps outlined in the next question "How do I create my own custom consignment e-mail?"
If you would like to turn this service off, follow these steps:
- Hover your mouse over the My Account tab and click on the Consignment link in the Settings section.
- Uncheck the box next to "Send e-mail to consignor when auction posts".
- Update Consignment Preferences.