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Frequently Asked Question:

I don't want Auctiva to automatically email my buyers. How do I do that?

  1. Hover your mouse over the "My Account" tab and click on the "Acct. Preferences" link in the "Settings" section.
  2. Scroll down and choose "Off" from the "Order Confirmation" and the "Order Shipped" drop-down in the "Auto Email Management" section.
  3. Click the "Update Account Preferences" button at the bottom of the page.