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Your Auctiva/eBay/PayPal payment and shipping information is automatically synchronized on your Sales Transactions page, in real time when available (some events such as cleared eChecks cannot be reconciled in real time).
The most likely reason your combined transactions are not showing up as such on your Auctiva Sales page is that you have not set your eBay account to combine payments.
To combine payments on eBay:
To mark a transaction as paid (or shipped), go to your Sales page, select one or more transactions, and click on the Mark as Paid or Mark as Shipped button at the top of the page.
You can print a customized packing slip from your Sales page. The packing slip can include your logo and even a personalized message.
To print a packing slip:
You can enter a UPS, FedEx, USPS or other major carrier’s package tracking or delivery confirmation information in your Auctiva account to be submitted to eBay. Once submitted to eBay, your buyer will be able to see the information in their eBay account.
To enter your packages’ tracking/delivery confirmation number in bulk:
To enter your packages' tracking/delivery confirmation number for a single transaction:
Purchasing Auctiva Shipping Insurance is easy to do, either one policy at a time or in bulk. Our Sales page makes it easy to purchase and manage your insurance policies by including the policy info within the page.
To purchase insurance from the Sales page:
For single transactions:
For multiple transactions:
You can search for a specific transaction by the Item Title, Item Number, Buyer ID or the Buyer's Email.
To search for a transaction: