Auctiva - Powerful solutions for eBay Sellers

Items you are no longer selling will be removed from your scrolling gallery automatically, but if you would like to expedite their removal, you can make them hidden.

1. Hover your mouse over the Store tab and click on the Manage Items link
2. Check the box of each item you would like to hide from your Auctiva Scrolling Gallery
3. Click the blue Make Hidden button

Items that are made hidden will not be shown in your scrolling gallery the next time it refreshes, which it does about every 2 hours.

The Auctiva Scrolling Gallery is set to display 16 items at a time and favors items that are ending soonest. Scrolling gallery items are refreshed at a maximum of 2 hours, more frequently for high volume sellers.

You can select which items will appear in the Scrolling Gallery by either hiding items you don't want to appear or featuring items you want to appear. You can follow these instructions to hide or feature items in the Scrolling Gallery:

1. Hover your mouse over the Store tab and click on the Manage Items link
2. Check the box of each item you would like to hide or feature from your Auctiva Scrolling Gallery
3. Click the blue Make Hidden button to hide items from the Scrolling Gallery, or click on the blue Add Featured button to feature items on the Scrolling Gallery.

Each time the scrolling gallery refreshes, which it does about every 2 hours, the store window is repopulated with 16 items ending around the same time as your most popular listings.  As your listings end, they are replaced in the scrolling gallery with new ones at each refresh.

If you like, you can choose to hide or feature certain items on the Scrolling Gallery. Hidden items will never appear on the Scrolling Gallery. Featured items will be selected to appear over non-featured items.

1. Hover your mouse over the Store tab and click on the Manage Items link
2. Check the box of each item you would like to hide or feature from your Auctiva Scrolling Gallery
3. Click the blue Make Hidden button to hide items or click on the blue Add Featured button to feature items.

Items that are hidden/featured will not be shown in your scrolling gallery the next time it refreshes.

Yes, you can. Go to the Edit Scrolling Gallery page (or hover your mouse over the Store tab and click on the Customize link). You can read the Scrolling Gallery Customizations tutorial for more information about changing the type of Scrolling Gallery, its position, colors and text.

Yes and no. Adult images will only appear in the scrolling galleries on adult listings. If you sell in both adult and non-adult categories, your adult images will not show in the scrolling gallery on non-adult listings.

Yes, you can. Go to Edit Scrolling Gallery, then:

1. In the Choose Style tab, click on the Scrolling Gallery thumbnail image that you would like to use. A preview of your selection will display. Note: The Vertical Scrolling Gallery orientation will only work for listings posted through Auctiva. For all imported listings, the Vertical Scrolling Gallery will be appended to the bottom of the listing.
2. Then, click on the "Text & Placement" tab in the Scrolling Gallery Editor page.
3. In the Placement section, choose where you would like the Scrolling Gallery placed in the listings.
4. Click the Save button to save your changes.

Please note: This will not alter the placement of those scrolling galleries already in active listings.

Our listing maintenance, which updates title, current price, high bidder, high bidder feedback, bid count, currency, and end time on your active listings page is done about every 6 hours.

Once your updated prices are reflected on your active listings page, they should be displayed in your scrolling gallery the next time it refreshes, which it does about every 2 hours.

To remove the scrolling gallery from your active listings you must delete the scrolling gallery HTML from the HTML description using eBay's Revise Item form.

1. Find the listing you would like to edit on eBay.
2. Click on the link to Revise the item.
3. Put your mouse in the HTML description and click so your cursor is in the box.
4. Hit Ctrl+F and when the find box comes up type <!--ASW-->. Find the first instance.
5. Use your mouse to highlight all the HTML after that first <!--ASW--> until you see the second <!--ASW--> take care not to delete anything before or after those <!--ASW--> tags.
6. Delete all that code between the two <!--ASW--> tags.
7. Save with eBay.

The HTML code used to generate your Auctiva scrolling gallery is available within your account in case you would like to manually incorporate it into a template or the descriptions of your listings. This code can be accessed by mousing over the "Stores" tab, and selecting the "Get HTML" option next to "Scrolling Gallery."

Get step-by-step instructions for customizing Auctiva's Scrolling Gallery, a great cross-promotional tool for your items. Read how to change your gallery's colors, text and type to complement your listings in our "Customizing the Scrolling Gallery" tutorial.

Get an in-depth look at the Auctiva Scrolling Gallery, a powerful cross-promotional tool. This customizable tool will display up to 16 items so buyers can see what else you have for sale. Learn more in our "The Scrolling Gallery" video tutorial.