Auctiva Help Resources

Latest Browser

Auctiva is optimized for the latest versions of

Firefox Firefox
Chrome Chrome
IE Internet Explorer
Select a Category
  • Showing questions in 'Sellathon Counters' Expand All
  • What are Sellathon Counters?

    Sellathon Counters record hits made to your eBay listings. You can choose to have your Sellathon Counters visible or hidden from visitors who view your listings on eBay.

  • What plans include the use of the Sellathon Counters?

    All Auctiva plans include access to the Sellathon Counters—even Free Tools Plan users!

  • Can I turn off the Sellathon Counters?

    Yes, you can set your account preferences to not append the Sellathon Counters to your new eBay listings. This setting does not affect closed and active listings. You would need to remove the HTML code manually from these to remove the counter.

  • I have an existing Sellathon account. Can I cancel my existing PayPal billing agreement?

    If you already have an existing Sellathon account, you can safely cancel your existing PayPal billing agreement.

    1. Log in to your PayPal account.
    2. Under the My Account tab, click Profile.
    3. Click the My Money link in the left-hand column.
    4. Find the My preapproved payments and click the Update link.
    5. Locate the Sellathon preapproved payment plan and click on it.
    6. Click the Cancel link on the Billing Details page.