Build customer relationships &
- Cross-promote other inventory
- Encourage multi-item purchases
- Build strong, lasting relationships
We all know that repeat customers are the best customers. Customer relationship management (CRM) is time-consuming, yet necessary to build a successful business. One of the main aspects of CRM is communication. It's important to reach out to your customers, keeping them informed during the buying process. This approach fosters strong, lasting customer relationships that have the potential to expand your business exponentially.
A personalized, relevant email message to keep your customer informed during the buying process is essential to building and maintaining a positive customer relationship. Auctiva makes it simple by creating the following email templates, some of which can be automated:
- Winning Bidder Notifications
- Payment Received Notifications
- Shipment Notifications
- Feedback Reminder Notifications
- ...and many more!
Send automatic "Winning Bidder" email messages to cultivate customer loyalty and cross-promote other inventory by showcasing it within these automated messages.
Sign up with Auctiva today to start using this great marketing tool!