Auctiva Emporium

  • About Our Business

    About Us:
    We are small and family-based seller. As online consumer ourselves, we know how important the customer satisfaction is. Our commitment is to care our buyers’ care and do what our buyers expect.
    Even though every item we sell is carefully selected and review to ensure to meet your need, but there are still some mistakes, such as wrong item delivered, size too small, damage during the shipping etc, because we are human. If this happens, no worry, please do tell us via eBay message instead of directly leaving us Negative feedback. We will work out a solution and get back to you within two working days to keep your satisfaction.
    Specialties:
    Dog Pet Harness; Dog Pet Feeder; Dog Pet Collars; Dog Pet Apparel; Dog Pet Training;
  • Our Business Policies and Services

    Shipping:
    We only ship to confirmed eBay addresses. Your eBay address MUST MATCH your Shipping address.
    Your item will be shipped within 2 working days after full payment is confirmed via PayPal.
    Our standard shipping method is Air Mail with the flat rate for worldwide. Due to the recent custom clearance difficulty, it may delay a bit longer than usual.
    If you request to receive your order faster, please contact us in advance. We can also deliver your items by Express mail (EMS, UPS, DHL or others) according to your need.
    Policies:
    Please check the specification carefully, especially size, color and function, to ensure it fits for your pet. If it is not due to quality issue or wrong description, the returning cost will be put in buyer side.
    Payment Methods:
    • PayPal
    • PayPal
    Tax Information:
    The amount we charged only includes the product, shipping and handling. Any custom tax or import tax should be put in your side