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Frequently Asked Question:

How do I change my automatic payment method?

To change your automatic payment method on file with Auctiva, first mouse over the "My Account" tab within your account and select the "My Payment Method" option.

If you would like to change your automatic payment method from one credit card to another, or from one Paypal billing agreement to another, select the "Edit My Credit Card Information" or "Edit my Paypal Billing Agreement" buttons, respectively, on the ensuing page.

If you would like to change your automatic payment method from Paypal to credit card, or vice versa, you will first need to add the new automatic payment method. Once you have saved the new automatic payment method, you will see a section at the top of the page that will allow you to switch between the two.