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Frequently Asked Question:

How do I create my own custom consignment email?

  1. Hover your mouse over the "eBay Sales" tab and click on the "Create New" link in the "Custom Emails" section.
  2. Choose "Consignment" from the "Template Type" drop-down menu.
  3. Most people should use the default text editor mode because it is familiar and offers convenient formatting options. You can use the HTML (Source) mode if you know how to write HTML, however, we advise against using HTML creation programs as they tend to create bulky, unrefined code.
  4. Click the "Item Information", "Your Information", "Checkout Details" and/or "Consignment Info" buttons to insert email template tags into your message. These tags will be replaced with the specific details from the appropriate item when the email is sent to a consignor.
  5. Make sure to give your new email template a new recognizable name and email subject*.

*Note: Since most people have intense spam filters these days, make sure the subject of your email is specific and relevant in case it needs to be picked out of a junk mailbox. This is a good title: Your Consignment item [ITEMTITLE] posted to eBay!