Latest Browser

Auctiva is optimized for the latest versions of

Firefox Firefox
Chrome Chrome
IE Internet Explorer

Frequently Asked Question:

How do I file a claim?

  1. Locate the item/s on your Sales page.
  2. Click the View Insurance button to the right of the item.
  3. Click the File Claim link.
  4. Follow all the instructions provided on filing a claim.

Please note: Shipments from the US to Canada must follow the international claim policy rules.

To check the status of an existing Shipsurance claim, click here.