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Frequently Asked Question:

How do I set my account to automatically send feedback?

  1. Hover your mouse over the "My Account" tab and click on the "Feedback" link in the "Settings" section.
  2. Check the boxes next to any options you would like to enable.
  3. Remember to click the "Save Settings" button after making any changes.

Enable Auto Feedback: When enabled, a positive feedback message will automatically be sent to each buyer after you receive a positive feedback from the buyer, once payment has been received or as soon as the item or order has been marked as shipped.

Use Cycled Feedback Message for Auto Feedback: When enabled, one of your positive cycled feedback messages will automatically be sent to the buyer after you receive a positive feedback message from the buyer, once payment has been received or as soon as the item or order has been marked as shipped; when disabled, your default-feedback message will always be sent.

Receive Auto Feedback Summary Emails: When enabled, you will receive emails informing you about what auto-feedback messages have been sent recently, and to which buyers.