Frequently Asked Question:
Is there a maximum reward amount a buyer can earn?
Yes. Sellers have the option to put in a maximum reward limit per buyer per 24-hour period. By default, the limit is set at $10. To change the reward limit, go to your MyStoreRewards home page and in the Service Settings section, click the Change Service Settings link.
For example, if you are offering a 5% reward and a buyer purchases a $1,000 item and you have your reward maximum set at $10, the most the buyer will receive is $10. We explain this to your buyers in the rules of the program and we remind them of it in emails we send them. We allow you to limit the reward because we know sellers often cannot afford to give high-dollar rewards on high-dollar items.