Frequently Asked Question:
The Auctiva Image Uploader is not working for me. What do I do?
The Auctiva Image Uploader was designed to work with up-to-date versions of the most popular browsers (Firefox, Chrome, Internet Explorer 10+ and Safari.) The uploader works within your browser, so there is no longer a need to update ActiveX or Java to use.
Though uncommon, there can be a variety of reasons why the image uploader will not work with your computer and browser. If we detect that our Auctiva Image Uploader will not work with your system configuration, a simpified version of the uploader will automatically be displayed. This uploader will not have all the features of our standard Auctiva Image Uploader, but will allow you to upload your images in a similar fashion.
If you have tried various browsers and batch sizes and still cannot get either of our bulk uploaders to work, you can always use our Basic HTML Uploader.