Latest Browser

Auctiva is optimized for the latest versions of

Firefox Firefox
Chrome Chrome
IE Internet Explorer

Frequently Asked Question:

Why do I keep getting logged out?

Cookies are small files stored on your computer that save data when you visit web sites. We use cookies to keep you logged in as you move from page to page.

If you are having difficulty logging in or staying logged in, you may have cookies disabled. You can follow the instructions below to set your browser to specifically allow cookies for Auctiva.com.

Adjusting Cookie Preferences (Internet Explorer)

  1. Press "Alt+t" then press "o".
  2. Click the "Privacy" tab.
  3. Click the "Sites" button.
  4. Enter "www.auctiva.com" in the "Address of Website" field.
  5. Click the "Allow" button.
  6. Click the "OK" button.
  7. Click the next "OK" button.
  8. Close all browser windows and reopen.

Adjusting Cookie Preferences (Firefox)

  1. Press "Alt+t" then press "o".
  2. Click the "Privacy" tab.
  3. Select "Use custom settings for history" from the "Firefox will:" drop down menu.
  4. Click the "Exceptions" button next to "Accept cookies from sites".
  5. Enter "www.auctiva.com" in the "Address of Website" field.
  6. Click the "Allow" button.
  7. Click the "Save Changes" button.
  8. Close all browser windows and reopen.

Adjusting Cookie Preferences (Chrome)

  1. Select "Settings" from the menu in the upper-right corner.
  2. Click the "Privacy" tab.
  3. Click the "Show Advanced Settings" link at the bottom of the page.
  4. Click the "Content Settings" button in the "Privacy" section.
  5. Click the "Manage Exceptions" button in the "Cookies" section.
  6. Enter "www.auctiva.com" in the text box under "Hostname Pattern".
  7. Select "Allow" from the drop down menu under "Behavior".
  8. Click the "Done" button.
  9. Click the next "Done" button.
  10. Close all browser windows and reopen.

Also, make sure that you always have the "Remember Me" box checked when you are signing in.