• About Our Business

    About Us:
    Welcome to our eBay shop. The Best Car Mats is a specialist supplier of all things car mats - tailored, universal, fixing systems, one offs - we offer the best value for money accross all qualities. All makes covered !
    Places to Find Us:
    www.carmatfixings.co.uk
    Our Website:
    www.thebestcarmats.co.uk
  • Our Business Policies and Services

    Shipping:
    We endeavour to dispatch all orders within 24 hours, however less common items may take up to 5 working days to dispatch. 99% of all orders to mainland UK are delivered to our customers within 2-4 days of placing the order. Orders being delivered to countries other than the United Kingdom, or orders being sent to the Isle Of Man, Northern Ireland or the Channel Islands may take longer to arrive.
    We, including our suppliers and affiliates, cannot be held responsible for any delays caused by our chosen courier. This includes (but is not limited to) strike action, adverse weather conditions, loss, damage or failure to find the destination address. Cancellations are not accepted on the basis of delayed delivery, unless the delay exceeds a 28 day period.
    By placing your order with us it is assumed that you are able to make yourself available to receive delivery, or you are prepared to make alternative arrangements with our designated courier.
    Policies:
    Returns Policy
    Whilst errors are rare, any goods supplied incorrectly by us will be exchanged as quickly as possible. Any delivery costs incurred for the return of goods (excluding premium delivery services) will be reimbursed in a timely fashion.
    Please note that goods ordered in error but supplied correctly as per the order can be exchanged, however it is the buyers responsibility to cover all postage costs associated with the exchange of goods. We cannot be held responsible for such costs when the buyer has ordered the wrong goods. This includes ordering goods for the wrong make, model or year of car. Refunds are available should the customer change their mind, however a fee of £8.50 will be deducted from the refund total to cover delivery costs.We reserve the right to refuse a refund if goods are used, soiled or damaged.
    Payment Methods:
    • PayPal,
    • Visa,
    • Master Card,
    • American Express
    • PayPal
    • Visa
    • Master Card
    • American Express
    Tax Information:
    All prices include UK VAT at the current rate of 20%. We cannot be held responsible for any taxes levied on goods upon arrival in the destination country.