Welcome to Cool Owl Sales - We are a small business. Look no further, we offer many of our popular products on online at competitive prices. Various Books, World & US maps, Wall Maps, Road & World Atlases, Education and other specialty items.
Our Core Values:
Our values as a company reflect our belief in a positive culture and our awareness of the planet's needs. In everything we do, our goal is to be practice this — in our relationships with all customers, vendors, business partners, employees, and with our local community.
Our Commitment to Sustainability:
Cool Owl Sales, Inc is dedicated to reducing our environmental footprint in every way. We have taken steps towards becoming a 100% sustainable entity. We continuously seek out new opportunities to operate in harmony within our environment. We know that conservation of the environment must extend far beyond our office walls and that we must constantly evolve our efforts to have the kind of impact needed to make a difference for the sake of our planet.
Our Pledge:
We use recycled materials wherever possible. An example is the recycling of various materials for packing. We ask for help with this from local stores to supply us with empty boxes, bubble wrap, fillers and cardboard stiffeners.
We recycle as much of the ingredients of commerce as possible. For example: bubble wrap, office paper, used equipment, etc.
We gladly donate anything we can’t use or sell. We give to schools, and nonprofits that can use these materials.
We recently reduced our total waste by 50 percent – thanks to our ongoing efforts to improve our recycling.
We have implemented a power-saving plan, which has helped the computers and lights in our office use less energy.
The paper used in the office comes from sustainably managed forests, certified by the Sustainable Forestry Initiative.
We continually search for products made from 100% recycled paper stock and soy-based inks.
We encourage our vendors whenever possible to adopt positive, Eco-friendly practices that will improve their operation and help the planet.
We partner with all of our vendors to make sure they operate with integrity when it comes to the environment and all other aspects of business.
Why shop with us?
We work hard to provide only quality products and to meet the growing needs of our clients. We offer a 30-Day Money Back Guarantee for each of our products regardless the cost of the package. If for any reason you are not completely satisfied with the product you purchased from us or it just does not meet your expectations, you should notify us within 30 days from the date of the purchase and we will process your the refund.
We keep our policies clear and concise, online and available before you buy, to let you know what kind of service you can expect dealing with us. We do our best to please our customers, using true industry leaders as a guide to success.
RETURNS
All returns of rolled maps must have insurance purchased or shipped by USPS Priority Mail which includes insurance. If item arrives damaged without insurance only 40% of the item cost will be refunded.
For all returns, NO original or return postage will be refunded.
Places to Find Us:
http://www.amazon.com/shops/cool-owl-sales
Our Website:
www.coolowlsales.com
Our Business Policies and Services
Shipping:
We usually ship within 1 business day of receiving cleared payment. We normally ship Monday to Saturday based on the USPS business schedule. Most of our products are offered with free shipping, meaning shipping might have been included in the price to provide you with the total cost of the order.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
Delivery times are estimates. We have no control over delivery services time.
Policies:
We offer a 30-day Standard Return Policy on our eBay orders. Returned products must be in their original package and must be brand new unused. Buyer pays return shipping.
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