First and foremost, we guarantee that ALL our items are 100% AUTHENTIC and come directly from the manufacturer/designer, their agents and/or authorized distributors and retailers.
Now, a little about us:
On a local level, we are a contemporary designer boutique and style concierge servicing clients in Northern California. Our boutique is nestled in the midst of some of the most magnificent landscape in the country, just footsteps from the American River. Inspired by the beauty of nature, and the art that is fashion; our boutique is rendered as an art gallery, showcasing unique works of fashion art. Our clients visit our boutique by-appointment for a full-service “private showing”, complete with a staff of stylists, fitting recommendations and the option to try on beautiful designer pieces to their hearts’ content.
On the global level, we work with our US and International clients with the same care and devotion. Our offices are staffed with knowledgeable (and very nice!) people who work with clients one-on-one , offering a personable experience whether from 5 or 5,000 miles away. Between our warehouse and boutique, we house the latest in contemporary designer fashion and many timeless treasures found nowhere else. We take great pride in providing superb customer service, in offering a vast selection of unique and beautiful pieces, and in having, in all things and at all times, utmost integrity.
We invite you to contact us at any time to schedule a personal consultation, or for recommendations, sizing information, assistance in finding a sold-out item or in placing an order. Any other questions, suggestions and pearls of wisdom are also most welcome.
Specialties:
We specialize in celebrity trends and contemporary designer brands including Alice + Olivia, Hale Bob, Nanette Lepore, Diane von Furstenberg, Milly, Juicy Couture and other premier designers we know well and treasure.
Our Website:
NewChicBoutique.com
Our Business Policies and Services
Shipping:
All orders are processed and shipped within 1-2 working days from our Northern California location.
Domestic orders ship free of charge via UPS or USPS Priority 3-4 day service. Express and Overnight services are available for an additional charge and can be selected at checkout.
International orders ship for a discounted rate of $25 US per (entire) shipment. This rate is applied to the entire order, regardless of how many items are in the shipment or the weight of the items.
Policies:
We offer a 100% Satisfaction Guarantee on every item we sell.
If for any reason you are not completely delighted with your purchase, kindly contact us within 7 days of receipt. We accept returns within 14 days (of receipt) for domestic orders and within 21 days for international orders. If more time is needed, kindly let us know and we would be happy to accommodate.
Shipping charges and return shipping are non-refundable, unless a mistake was made on our part.
Throughout the selection, purchasing and return process, we are at your service - please feel free to contact us at any time.
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