• About Our Business

    About Us:
    Welcome to My-US-Store.com !
    We are an English and German-speaking Family Operated Business, based in Florida – USA.
    We offer worldwide German and American brands without ANY RISK and for the most Items with 30 days of return !
    You will get reasonable shipping fees, based on the weight of our products on offer, which are automatically calculated on this site using an API from USPS, the United States Parcel Services.
    Specialties:
    Customer satisfaction is our top priority !
    In case of any additional questions, or you might need some help, or you are displeased with something, although we always strive for the best possible service, please don`t hesitate to send us a message concerning your problem by using our contact form. Thank you.
    We are available for you 24/7.
    If you can´t find an item you are looking for, please send us a short Email to info@my-us-store.com and we will send you an offer.
    Our Freshness Guarantee:
    We always purchase our goods at our wholesaler, who is just 5 minutes away, after we have received a customer order.
    Thus you will always get fresh merchandise and you will benefit from this advantage!
    Places to Find Us:
    Our range of products will constantly be expanded, may we therefore suggest that you bookmark our site and subscribe for our newsletter, which you will find on our homepage, in order that you will not miss any of our special sales and coupons.
    Our Website:
    www.my-us-store.com
  • Our Business Policies and Services

    Shipping:
    Shipping:
    Your order will immediately be dispatched after your payment has been received, often actually on the same day.
    Shipments within the US normally take between 2-7 business days and come with a tracking number.
    Policies:
    Return of goods:
    Customer satisfaction is our top priority. We only sell original brand products, of which we feel confident ourselves.
    Anyhow, if you are not content with your item for any reason, you may either exchange or return the item within a period of 30 days, provided that the goods are unworn, unopened and still in its original packaging.
    In this case we will refund the full purchasing price less the shipping costs.
    The refund will take place immediately after the receipt of goods. All additional incurred expenses can unfortunately not be refunded.
    Court of jurisdiction:
    Fort Myers, FL,
    USA (United States of America)
    Payment Methods:
    • PayPal
    • PayPal
    Tax Information:
    Charges, taxes and customs duties:
    Charges, taxes and customs duties are not included neither in the article price nor in shipping and handling, these costs have to be borne by the customer.
    Please check prior to bidding and purchasing with your appropriate customs authority, which accessorial charges may incur.