• About Our Business

    About Us:
    We are an Australian family run business who pride ourselves on our feedback, service & quality products. Our company has a number of departments specialising in product categories including Leisure, Fitness, Home, Health/Beauty, Furniture, Gifts. We are constantly introducing new product lines to keep up to date with market trends and buyer demand. The Australian government requires us by law to charge 10% GST on all purchases. This GST is inclusive in the final auction price and therefore no additional expense is required for all customers. We pride ourselves on our feedback, service & products. In the unlikely event of you not being satisfied with our transaction, please contact us prior to leaving a negative or neutral feedback. Any problem can be resolved with communication and we are happy to do so! Due to our volume of sales, feedback is automatically left once received. Action will be taken against any non paying buyers via the ebay non paying bidder policy - please do not waste our time or yours unless you are serious about purchasing the item/s. Thanks for taking the time to look at our item!... Happy Buying/Bidding!!
    Our Website:
    www.australiaauctionhouse.com
  • Our Business Policies and Services

    Shipping:
    Small items are sent via Australia Post & large items are shipped using Courier service. Your item(s) will leave our warehouse to be sent to you within 3 working days (usually as soon as next day) of FULL payment being verified/cleared. Courier/Postage costs are detailed in listing. If your item is being shipped to you by courier service, we strongly recommend you take out OPTIONAL INSURANCE for small cost as detailed in listing as we accept no responsibility once the item has left our warehouse (We can not control what happens to the item once we have sent it!). If you choose not to take up the insurance option, you do so at your own risk. If your item is being posted, we strongly recommend you upgrade to registered mail as we accept no responsibility once the item has been posted (We can not control what happens to the item once we have posted it!). If you choose regular post, you do so at your own risk. Pick-ups from CASTLE HILL warehouse as detailed above.
    Policies:
    By bidding you are agreeing to our terms & conditions. Should you require information regarding the product or delivery/postage, please email us PRIOR to bidding. Please be aware that your bid is a legally binding contract and therefore, please only bid if you are serious about purchasing the product.
    Payment Methods:
    • Money Order/Cashiers Check,
    • PayPal
    • PayPal
    Tax Information: