Here at Emporium HiFi we have over 21 years experience in everything HiFi with our three branches in Kent, Suffolk & Wales UK we bring you the widest choice of high-end new and used, vintage and modern high-end HiFi at fantastic prices.
We make every effort to answer your questions quickly and effectively. To assist our European customers further, we can respond in French.
"Nous repondrons a vos questions en francais"
We would like to thank all our customers, at home and around the globe for your loyalty and we are sure you will continue to find everything you need to enhance your musical pleasure from the Emporium.
Opening Hours
Our opening hours are: Mon-Fri 9am - 5pm and Sat 10am - 1pm
If you dont have an active Paypal acount please contact us to arrange alternative payment methods
Our Business Policies and Services
Shipping:
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Policies:
Returns Policy
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise you will be responsible for return shipping.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
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