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Active listings that you have imported to different services using a Listing Stripping Tool will need to be revised so that you can continue to use the Auctiva listing features on these listings. This will ensure that your listing templates, integrated images and other listing features remain intact during your transition back to Auctiva's services. This tutorial will show you how to revise your active listings.
A few customers have imported Auctiva listings into a different service and stripped out the original HTML code and then posted these items on eBay. Your first task is to revise these active listings so that the listings will continue to use Auctiva's listing features. Listings that already have bids cannot be revised. You'll need to let these listings end on eBay and then relist them (if necessary) from the original listing in your Saved Listings folder on Auctiva.
When all your revised listings close, you can return to the original listings in your Saved folder on Auctiva and relist them to eBay. This will allow you to continue to use all of Auctiva's listing management tools. Let's first start by revising the original Auctiva HTML code for your active listings.
Step 1. Identify your active listings that need to be revised.
In this first step, we'll need to identify just the active listings that have been stripped of the original Auctiva HTML code.
- Hover your mouse over the Listings tab and click on the "Active" link (Figure 1). The Active Listings folder will load. All your active listings will be displayed and if you used a Listing Stripping Tool, some of these active listings will not have Auctiva's HTML code.
Figure 1. Go to your Active Listings folder.
- Click on the title of each listing to review the active listing on eBay and determine if it has had the original Auctiva HTML stripped. Make note of which listings have been stripped. We'll return to each of these listings again, shortly. If you're having trouble deciphering whether the Auctiva HTML is in the listing, you may need to revise these listings just to be safe. If the listing displays the Scrolling Gallery, an Auctiva Template or your Internet browser is sent to an Auctiva URL when you click on an image in the listing, then it's likely that the active listing has the original Auctiva HTML code.
Step 2. Find the original listing in your Saved Listings folder.
In this step, we'll locate the original HTML code for a listing that we need to revise.
- Open a new browser window and go to Auctiva.com. We'll need to have Auctiva open in two browsers so we can jump back-and-forth quickly between the Active Listings folder (Step 1) and the Saved Listings folder (Step 2).
- Hover your mouse over the Listings tab and click on the "Saved" link (Figure 2.1). The Saved Listing folder will load.
Figure 2.1. Go to your Saved Listings folder.
- With your list of active listings that need to be revised handy, find the first listing you'd like to revise and then locate the original listing in the Saved folder. We'll use the HTML code in the original listing to revise the stripped HTML code in the active listings.
- Click on the HTML icon for the original listing in the Saved folder (Figure 2.2). A pop-up window will appear. Make sure you set your Internet browser to allow pop-ups from Auctiva.com.
Figure 2.2. Click on the HTML icon to view the original Auctiva HTML code.
- Copy the original HTML code by clicking on the Select All button (Figure 2.3). Then press the "Ctrl" key and "C" key at the same time (PC), or "Cmd" key and "C" key at the same time (Mac) to copy the original HTML code.
Figure 2.3. Select and copy the original Auctiva HTML code.
- Click on the Close button to close the pop-up window.
Step 3. Revise your active listing.
In this step, we will now revise the active listing with the original HTML code that we copied in Step 2.
Note: For customers who are familiar with eBay's Item Reviser, you can also leave this tool open in a browser window and just update each active listing on eBay. If necessary, learn more about the Item Reviser.
- Log in to eBay. Hover your mouse over the My eBay tab and click on the "Selling" link (Figure 3.1).
Figure 3.1. Click on the "Selling" link under the My eBay tab.
- Scroll down and find the listing you're working on. Click on the "More Actions" link and then the "Revise" link (Figure 3.2).
Figure 3.2. Click on the "Revise" link under "More Actions".
- Scroll down to the "Describe the item" box and click on the HTML tab (Figure 3.3).
Figure 3.3. Open the HTML code field for the item description.
- Select all of the HTML code in this field, then press the "Ctrl" key and "V" key at the same time (PC), or "Cmd" key and "V" key at the same time (Mac) to paste the original Auctiva HTML code into this listing.
- Scroll down to the bottom of the page and click on the Continue button.
- Preview the listing to make sure it displays as the original Auctiva listing.
- Click on the Submit Revisions button. A confirmation message will display.
You have now successfully revised an active listing so it will work with all of Auctiva's listing features. Continue to do Steps 2 and 3 for each active listing that has had the original Auctiva HTML code stripped from it. Once you have revised all your listings, you can wait until these listings have closed, then relist the items you'd like to continue using from your Saved Listings folder.
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