eBay and Thailand Post have partnered to help Thai sellers track their shipments more easily—a move the auction site hopes will encourage international trade.
With the partnership, sellers will be able to track shipments within three business days after they have shipped items by using Track & Trace. PowerSellers will also receive a 15-percent discount for international registered mail and a 12-percent discount on express delivery mail. The new partnership should simplify shipping and benefit both buyers and sellers, according to eBay.
"One of the major challenges for cross-border eBay sellers is to be able to provide delivery status information to international buyers as soon as the item has been shipped," says Allis Ghim, director of eBay Southeast Asia and Japan. "With the new online tracking service by Thailand Post, eBay sellers will be able to track their shipments easily and quickly. The delivery status information can also act as a proof of shipment which can help alleviate common eBay item-not-received disputes."
To take advantage of the partnership, eBay advises sellers to register at this site and provide their eBay ID.
"The current improvement is just the first step in our commitment to support e-commerce in Thailand," says Anusra Chittmittrapap, senior executive vice president of marketing and business development at Thailand Post. "Over the next few months, we will continuously improve our registered shipment tracking services, with the aim of enabling complete end-to-end online tracking for registered mails by the end of this year".
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Auctiva staff writers constantly monitor trends and best practices of those selling on eBay and elsewhere online. They attend relevant training seminars and trade shows and regularly discuss the market with PowerSellers and other market experts.