PayPal Opens Support Center in Arizona

Chandler facility will help customers around the world.

by staff writer
- Feb 23, 2011

PayPal today opened its new support center in Chandler, AZ, to better serve users around the world, officials announced.

The facility, which is near Phoenix, will house up to 2,000 customer service representatives, as well as technology and management personnel, who will serve customers in North America, Mexico and Australia. The new center was needed to support PayPal's "phenomenal" growth rate, which last year equaled a million new customers each month, says Scott Thompson, PayPal's president.

PayPal has similar centers in Dublin, Ireland; Kuala Lumpur, Malaysia; near Omaha, NE; Austin, Texas.; Chennai, India; Singapore; Tel Aviv, Israel; and Hunt Valley, MD; and in Scottsdale, AZ, just down the road from the new facility.

Local officials were happy to have PayPal in the area for several reasons.

"PayPal is a very welcome addition to Chandler and the region on many levels," notes Chandler Mayor Jay Tibshraeny. "From job creation and the diversification of the city's business base, to PayPal's excellent reputation as a quality employer, we are excited to have them join Chandler in the Price Corridor."

"This new facility will bring good quality jobs to the East Valley," adds Governor Jan Brewer. "PayPal is the kind of fast-growing, tech-savvy company that is attracted to Arizona for its business-friendly and high-tech environment. I commend PayPal for investing in our shared future."

PayPal first announced it would open the new Arizona support center in July. The company has a 10-year lease on its new four-story, 188,000-square-foot building.

About the Author

Auctiva staff writers constantly monitor trends and best practices of those selling on eBay and elsewhere online. They attend relevant training seminars and trade shows and regularly discuss the market with PowerSellers and other market experts.

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