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Frequently Asked Question:

How can I report "spoof" e-mails?

If you receive an e-mail claiming to be from Auctiva that you believe may be illegitimate, please forward the e-mail to and we will investigate as soon as possible.

"Spoof" e-mails will typically ask users to click a link in the e-mail and then enter their account information with the intention of stealing it. As long as you do not click any links in the e-mail, your account will remain secure.