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Frequently Asked Question:

How do I change my maximum image size setting from 1280 x 1024 px to 1920 x 1440 px?

  1. Sign into your Auctiva account.
  2. Hover your mouse over the My Account tab and click on Acct. Preferences in the drop down menu.
  3. Scroll down to the Image Management section of the page and select 1920 x 1440px from the pull-down menu next to Maximum Image Size. Please note that larger images will take up more of your image hosting space and may result in slower upload times.
  4. Scroll down and click the Update Account Preferences tab to save your changes.