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Frequently Asked Question:

How do I create profiles?

First, you have to decide if you want to create profiles for each of the individual profiles we have available: Item Details, Marketing, Shipping, Checkout, Seller Details (used only when you use a template), and Auto-Relist .

  1. Start by clicking on the Profiles tab.
  2. Because Seller Details profiles and Auto-Relisting profiles can also be included when creating an Item Details profile, we recommend creating these profiles first.
  3. Click on the Seller Details Profiles link and fill in the Payment, Shipping, About Us, Terms of Sale and Contact Us information you would like to have show up within the template on your listings.
  4. Click on the Auto-Relist Profiles link and set-up your preferences on how you would like your listings to automatically relist after they close. Items relisted through Auctiva will be eligible for reimbursement of eBay relisting fees according to eBay rules and regulations
  5. Click on the Item Details link and enter any information in that section that you'll want to load into each of your auctions. Most of the information in the item details section will vary from listing to listings, so take care to only enter information you want to include in all your listings including templates, Seller Details and Auto-relisting profiles. Once you have filled out this information, name your item details profile and save.
  6. Click the Marketing Tools link on the profiles page. Check the box next to each of the eBay marketing options you would like to use in your listings, name your marketing tools profile and save. Remember that the ($) means that eBay charges a fee for that service.
  7. Click the Shipping link on the profiles page and enter your shipping information. Name your shipping tools profile and save.
  8. Click the Checkout link on the profiles page and fill out your checkout information. Name your checkout profile and save.

Once you have saved all of these profiles you need, you can combine them into a master profile.

  1. Hover your mouse over the Profiles tab and click on the Master link
  2. Select each of the 4 profiles you just created from their respective pulldown menus
  3. Name your master profile, and save