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Frequently Asked Question:

How do I import my listings into Auctiva?

It's easy. Once you link your seller accounts to Auctiva, all of your listings are automatically imported. Once your products have finished importing into your Auctiva account, you’ll receive an email informing you the import has completed. Depending on how many products you have, this process may take 10 minutes to 2 hours to complete.


Once your products have finished importing, you’ll find them on the Product Catalog page within your Auctiva account. Note: If you’re running eBay auctions or non-GTC eBay listings, you’ll see those reflected in the “Auctions” tab of your eBay Listings page.


If you're looking to bulk upload new products into Auctiva and push them to a channel, a file upload tool will be available in the near future.


If you've recently posted new listings via Amazon Seller Central, it may take up to 2 hours for that product to be imported into your Auctiva account and if you've recently posted new listings via eBay Seller Hub, it may take up to 15 minutes for it to be imported.