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Frequently Asked Question:

How do I remove the Auctiva Scrolling Gallery from an active listing?

To remove the scrolling gallery from your active listings you must delete the scrolling gallery HTML from the HTML description using eBay's Revise Item form.

  1. Find the listing you would like to edit on eBay.
  2. Click on the link to Revise the item.
  3. Scroll about 1/3 down the page to the “Description” section and click the “HTML” tab on the editor.
  4. Hold "CTRL" and press "F" to initiate a “Find” command in your internet browser.
  5. When the find box comes up type and find the first instance.
  6. Use your mouse to highlight the tag and all of the HTML after it until you see the tag. Take care not to delete anything before or after the and tags.
  7. Delete all of the html code between the two tags, as well as the two tags.
  8. Repeat the previous steps for any additional and tags in your description's html.
  9. Save your changes with eBay.

You can also contact our Customer Support  to remove the gallery in bulk from your active eBay listings.