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Frequently Asked Question:

I signed up for an eBay Store subscription, but the durations and store categories I want to use are not showing up. How can I list using those options?

You probably signed up for an eBay Store subscription since you last generated a token for your Auctiva account.

First, hover your cursor over the "My Account" tab and select the "eBay" option under the "Settings" heading. Then, on the ensuing page, click the "Update eBay Preferences" button.

Once you have completed this process, you should see the store category and duration options available only to eBay Store subscribers on the Auctiva One-page Lister.

Use the same process any time you make changes to your eBay Store to keep your Auctiva account listing options in sync.