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Frequently Asked Question:

Why are my combined transactions not displayed as such on the Sales page?

The most likely reason your combined transactions are not showing up as such on your Auctiva Sales page is that you have not set your eBay account to combine payments.

To combine payments on eBay:

  1. Go to your My eBay page on
  2. Click on the My Account tab.
  3. Select "Site Preferences."
  4. Under "Shipping Preferences" click the Edit button to the right of "Offer combined payments and shipping."
  5. Make your changes and click Save.