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Frequently Asked Question:

What is an eBay token and why do I need one?

In order for eBay to recognize you through our system, eBay must generate a token for you. A token is like a key just for your account so Auctiva and eBay can communicate about your account. If you don't generate an eBay token, you cannot use 95% of Auctiva's tools, including the Auctiva Scrolling Gallery.

To generate your eBay token:

  1. Hover your mouse over the "My Account" tab and click on the "eBay" link in the "Settings" section.
  2. Click on the "Get New Token" button.

When you click the "Get New Token" button, you are redirected to the eBay sign-in screen. eBay requests that you specifically agree to let them share necessary information from your eBay account with Auctiva Corporation for Auctiva functions. When you click on "I agree", eBay assigns the token and you are switched back to the Auctiva screen with your eBay identity linked.

Below is the text of the agreement:

Ready to use Auctiva.com? Great! We need your consent to share your eBay data. Don't worry, we won't share your eBay password. You can change this any time by editing your account preferences- opens in a new window or tab.

Please take the time to read Auctiva.com's terms of service and privacy policy- opens in a new window or tab, because these policies will apply when you use this service. Remember, we don't manage policies set by other companies.

By clicking on the "I agree" button, you're allowing us to link your eBay account with Auctiva.com.