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Frequently Asked Question:

How do I log in to my Auctiva Commerce store administration?

Go to to sign in to your account.

If you are a Legacy user who signed up for an Auctiva Commerce store plan prior to April 3, 2012, you can click on the "Stores" tab in your Auctiva account and locate the "Auctiva Commerce" box, which will have your administration and store URLs. Or, you can get there by typing your store URL into the browser, e.g., Make sure you replace "yourstorename" with your actual store name.

You cannot reach Auctiva Commerce administration through the customer log in on your storefront, although you can use the same e-mail address associated with your Administrator profile to sign in as a customer.

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