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Frequently Asked Question:

My consignors are getting emails from me when their items post. What is this?

As a courtesy, we automatically send emails to your consignors, if you have provided email addresses for them, to let them know when their consigned items post to eBay. You can customize the look of this e-mail by following the steps outlined here.

If you would like to turn this service off, follow these steps:

  1. Hover your mouse over the "My Account" tab and click on the "Consignment" link in the "Settings" section.
  2. Uncheck the box next to "Send email to consignor when auction posts".
  3. Click the "Update Consignment Preferences" button.